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by this way you can answer any customer question before they ask anything.
open your ssh (by putty or bash or command line)
go to magento root directory
copy downloaded file to `app/code/` directory
after copy the files you should have this directory `app/code/WeGento/Faq`
if all thing done without any error please run this commands
php bin/magento s:up
php bin/magento s:s:d
php bin/magento s:d:c
php bin/magento c:f
done !
if you have any problem during installition feel free to send a ticket to us