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What is help desk module
simply, it's a way to show your customer you are care about them. by help desk module your customer can send you a ticket and ask any question about products or thire orders.
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Magento 2 Help Desk Insatliition
open your ssh (by putty or bash or command line)
go to magento root directory
copy downloaded file to `app/code/` directory
after copy the files you should have this directory `app/code/WeGento/Ticket`
if all thing done without any error please run this commands
php bin/magento s:up
php bin/magento s:s:d
php bin/magento s:d:c
php bin/magento c:f
done !if you have any problem during installition fell free to send a ticket to us
Magneto 2 Help Desk Config
Help desk Ticket config
- colse ticket after N day : the customer ticket will close after N day (for example 7 days)
- show ticket link inside the product : add a link to create a ticket inside the add to cart button
- show the ticket link inside the order: add a link to customer order history
Help desk Email config :
- Email sender :
- Email notification to customer : it will allow the magento send an email when new reponse send to his/her ticket
- Email notification to admin : it will allow the magento send an email to admin when a new ticket create
In stock
SKU
wg-help-desk
$82.00
- Life-time update
- Money back(30 days)
- Free support (1 month)
- Free Instillation